The Gambling Commission will fine ProgressPlay £1M following a compliance assessment. The latter revealed that the gambling company failed to meet the social responsibility and Anti-Money Laundering (AML) criteria.
ProgressPlay Limited is a well-known name in the UK with more than 134 websites, but this is not its first offence. In 2022, the operator had to pay around £171K for anti-money laundering and social responsibility failures.
In addition to the current fine, the company received a warning and will have to undergo an audit from a third party. The audit will take place following the license review and aim to ensure the company implements the AML and social responsibility policies.
The breaches you can see below occurred between August 2021 and August 2024.
Anti-Money Laundering Failures
Following the analysis, the Gambling Commission noticed that ProgressivePlay Limited’s AML failures are as follows:
- The Licensee did not properly assess the risks of Money Laundering and Terrorist Financing (MLTF) and failed to implement sufficient controls to mitigate them.
- The company did not take a risk-based approach to the Anti-Money Laundering.
- Failed to properly scrutinise transactions, and (in some cases) verify the Source of Funds to ensure consistency with the customer’s profile, risk rating, and activities.
Social Responsibility Failures
Alongside the issues with the AML regulations, ProgressPlay Limited also had problems in the social responsibility department:
- The company lacked the necessary systems to monitor its customers’ activity when opening their accounts. In other words, it lacked detection of early signs of gambling-related harm.
- Failure to maintain a customer interaction policy that adhered to the standards related to identity. These things were highlighted in the License Conditions and Codes of Practice.
- Failure to properly assess the effect of interactions on customer behaviour, ongoing harm risk, and the need for further action.
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